TERMS AND CONDITIONS

1. About Us

Best Medicine, a company registered in England under company number 16512234, with registered address Little Tufton House, 3 Dean Trench Street.
Contact: contact@best-medicine.co.uk

2. Services

We provide online access to on-demand fitness videos, personalised coaching, and related content (“Services”) via the Best Medicine platform (“Site”).

3. GENERAL

3.1. These Terms were last updated on 25 November 2025.

3.2. By using our Services, you are agreeing to these Terms and representing that you are at least 18 years old

3.3. By using our Services, you are agreeing that you have read and understood our Privacy Policy which sets out how we collect, process and use your information

3.4. Best Medicine reserves the right to amend or change these Terms at any time without notice.

4. MEDICAL DISCLAIMER

4.1. As part of our Services, you will have access to health, fitness and wellbeing information and will be able to participate in live or on-demand classes, activities and any other products and/or services which are provided via the Site. You acknowledge and agree that the Servicesare designed for educational and entertainment purposes only and you will not rely on the information as a substitute or replacement for professional medical advice or treatment. You accept that the use of our Services is solely at your own risk.

4.2. You acknowledge that the Services may be physically demanding and you understand that it is your responsibility to consult with your doctor prior to participating to ensure that you are fit and well enough to take part, and that your participation will not pose any risks to your health and wellbeing. By accessing our Services you warrant and represent that you are fit, healthy and able to take part and you accept that you do so voluntarily and entirely at your own risk.

5. Licensing and Subscriptions

5.1 Subject to your compliance with these Terms and for so long as you are permitted by us to access the Services, Best Medicine grants you a limited, non-transferable, non-sublicensable, non-exclusive, revocable licence to access the Site and use the Services for your own personal, non-commercial purposes.

5.2 You can cancel your subscription at any time. Once the subscription is cancelled the client will be able to use all services on the site for the rest of that paid month or year and after that period the site will be unavailable to use. There will be no refunds issued once the month or year is paid.

6. LIABILITIES & INDEMNITIES

6.1. We will not be liable to you for any lack of performance, or the unavailability or failure of any of our Services or Site, or for any failure by us to comply with these Terms, where such lack, unavailability or failure arises from any cause reasonably beyond our control.

6.2. We will not be liable for any loss or damage caused by a virus, distributed denial-of-services attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Services or to your downloading of any content from it, or on any website linked to it.

7. MISCELLANEOUS

7.1. We collect personal information about you through your use of our Services. All information that we collect about you is subject to our Privacy Policy.

7.2. These Terms do not affect your legal rights. For further information about your legal rights, contact your local authority (for example, in the United Kingdom, this includes the Trading Standards Department or Citizen’s Advice Bureau).

7.3. If any part of these Terms is deemed to be unenforceable, the enforceability of any other part of these Terms will not be affected.

7.4. These Terms between you and us shall be governed by and interpreted in accordance with the laws of England and Wales. The courts of England and Wales shall have non-exclusive jurisdiction to resolve any claims, disputes or disagreements relating to these Terms.

8. HOW TO CONTACT US

If you have any feedback, questions or complaints or any requests for technical support, then please e-mail us at: contact@best-medicine.co.uk.

We do our best to respond to all queries as soon as possible but we cannot guarantee a response time